Bank of America Corporation
Pre-staging technology for self-service kiosks

Abstract:

Wait times at self-service kiosks may undermine the utility of these self-service machines. Self-service kiosks are configured to provide faster self-service kiosks that allow users to quickly perform common financial transactions. However, it has been increasing common for users to have to wait on a line to access a kiosk. Apparatus and methods are provided for a smart card that stages transactions by capturing the amount, pin and other necessary information on the smart card itself, before the user begins interacting with the kiosk. Information captured by the smart card may be transferred to the kiosk when the smart card is inserted into the kiosk. The user does not provide the kiosk with any additional information after inserted the smart card into the kiosk, thereby improving the transaction processing efficiency of the kiosk and enhancing user satisfaction.