Bank of America Corporation
Activity integration associated with resource sharing management application

Abstract:

Embodiments of the invention are directed to systems, methods, and computer program products for providing an enhanced resource sharing management platform configured for intelligent, proactive and responsive integration of resource activity functionality with a resource sharing management application provided on a user device. The system is further configured to perform one or more user activities, in an integrated manner, within a single interface of the user device, without requiring the user to operate disparate applications. Furthermore, the system is configured to receive user input through multiple communication channels such as a textual communication channel and an audio communication channel. The system is further configured to switch between the various communication channels seamlessly, and in real-time.