Bank of America Corporation
Near real-time system or network incident detection

Abstract:

Systems and arrangements for determining whether a scheduled modification of a system, or the like, is a likely cause of an incident are provided. Historical data related to previous incidents may be received and analyzed to identify incidents having a significant business impact and the system, or the like, associated with those incidents. Scheduled modification data may be received and may include a system, or the like, for which a modification has occurred, and a time and date at which the modification is occurred. An incident may be received and the system, or the like associated with the incident may be identified and compared to systems, or the like, identified in the scheduled modification data. If there is a match, a determination may be made as to whether the incident occurred at a time and date of the scheduled modification. If so, the scheduled modification may be identified as a likely cause of the incident.