Bank of America Corporation
System for providing a called party with identity verification of the calling party

Abstract:

A called-party is provided identity verification of the calling-party during a telephone call. A call request is received for a calling-party to place a call with a called-party. A call management platform or the like associates a passcode with the call request and communicates the passcode to an online network resource and/or a mobile application associated with the calling entity. During the call, in the event the called-party requests identity verification of the calling-party, the called-party is requested to access the online network resource or the mobile application. In response to the called-party logging in to the online network resource or the mobile application, the passcode is communicated from the call management platform to the called-party and is presented with a display of the passcode. The calling-party announces the passcode to the called-party which matches the passcode displayed as a means of verifying the identity of the calling-party.