Bank of America Corporation
Image processing system and method for detecting errors in an ATM terminal

Abstract:

A system is configured for detecting errors in an ATM. The system includes a processor that receives a withdrawal request from a user to receive cash from a cash dispenser of the ATM. Currency denominations and a number of bills for each currency denomination needed to fulfill the withdrawal request is determined. The expected cash to be dispensed from the ATM is a sum of multiplications of each currency denomination with its number of bills. The system sends signal commands to cassettes of the ATM to dispense bills to fulfill the withdrawal request. A camera is positioned in a pathway of the bills being dispensed from the cassettes to the cash dispenser. The camera captures images of bills being dispensed from the cassettes and sends them to the processor. The processor generates an alert if the actual dispensed cash from the cassettes does not match the expected cash.