Bank of America Corporation
Real-time processing of data and dynamic delivery via an interactive interface

Abstract:

Embodiments of the invention are directed to systems, methods, and computer program products for real-time processing of data and dynamic delivery via and interactive interface. In some embodiments, the system is configured to facilitate a communication session between an entity system associated with an entity user and a user device associated with a first user. The system is further configured to perform one or more user activities, in an integrated manner, within a single integrated interface, without requiring the entity user to operate disparate applications and navigate multiple interfaces. Moreover, the system is configured to identify, in real-time, session inputs associated with the communication session to be provided to the first user. The system may also transmit a trigger communication to the entity user via a first peripheral device associated with the entity system, such as an audio head set and a display device.