Bank of America Corporation
Authentication protocol elevation triggering system

Abstract:

Embodiments of the invention are directed to a system, method, or computer program product for authentication protocol elevation triggering based on situational instance. In this regard, the invention provides a dynamic platform for structuring a robotic process automation (RPA) application for determining authentication requirements in real-time by converting a user device into a virtual workstation. The invention configures a robotic process automation application for interacting with a first user interface of the first device application to identify situational events in real time. Another aspect of the invention is directed to escalating, in real-time, a level of authentication required for the user to execute the user activity based on at least the situational event identified by the robotic process automation application.