Bank of America Corporation
System for facilitating appointment calendaring based on perceived customer requirements

Last updated:

Abstract:

Embodiments of the invention include systems, methods, and computer-program products for scheduling and affecting appointment calendaring based on perceived user requirements. As such, the invention provides for a smart appointment calendaring based on the automatic and real time analysis of a user's financial information, transaction history, navigation history and the like. The system then identifies one or more relevant specialists and schedules one or more appointments. Based on needs identified from analysis of user information, the invention may create an appointment package for the user. Thus, the system may schedule appointments with one or more specialists based on the user's requirements.

Status:
Grant
Type:

Utility

Filling date:

10 Jul 2015

Issue date:

20 Aug 2019