Bank of America Corporation
ELECTRONIC SYSTEM FOR INTEGRATION OF COMMUNICATION CHANNELS AND ACTIVE CROSS-CHANNEL COMMUNICATION TRANSMISSION

Abstract:

Embodiments of the invention are directed to system structured for integration of communication channels and active cross-channel communication transmission, such that the user can utilize disparate electronic communication channels via a central user application. The system is configured to configured to construct a secure dynamic integrated interface in real-time structured for performing electronic activities associated with electronic communications. The system is also structured for dynamically transform electronic communications in response to the type of invoking communication channel and the authentication credential level of the communication channel. The system is also structured for, in response to determining a first user activity, in real-time, dynamically modifying the one or more graphical UI elements presented at the central user interface.