Bank of America Corporation
Real-time disability identification and preferential interaction modification

Abstract:

A system provides a webpage dynamically generated based on a disability of a user. The system detects a particular disability of a user attempting to access a webpage using a user device. The system sends a request to a server to modify the webpage based on the particular disability. The system determines whether the particular disability exists in a disability type database. In response to a determination that the particular disability does not exist in the disability type database, the system retrieves configurations to modify the webpage for the particular disability from the disability guideline database. The system dynamically modifies the webpage for the particular disability using the retrieved configurations. The system sends the dynamically modified webpage to the user device. The system displays the dynamically modified webpage on the web browser on the user device.