Bank of America Corporation
Cognitive automation platform for customized interface generation

Abstract:

Aspects of the disclosure relate to using cognitive automation for customized interface generation. A computing platform may receive user interaction information. Based on the user interaction information, the computing platform may identify a user intent. Using a cognitive automation model, the computing platform may identify a final graphical user interface corresponding to the user intent, where the final graphical user interface may be a last graphical user interface, of a sequence of graphical user interfaces, that was displayed at a user device to satisfy the user intent. The computing platform may send commands directing an enterprise source host system to cause display of the final graphical user interface without causing display of preceding graphical user interfaces of the sequence of graphical user interfaces. The computing platform may receive a feedback message indicating a level of satisfaction with the final graphical user interface and may update the cognitive automation model accordingly.