Bank of America Corporation
Cognitive automation platform for providing enhanced automated teller machine (ATM) security

Abstract:

Aspects of the disclosure relate to using cognitive automation for enhanced ATM security. A computing platform may receive, from a first automated teller machine (ATM), first ATM information indicating a first interaction between a user and the first ATM. The computing platform may receive, from a first camera, a first image, which may show the user performing the first interaction with the first ATM. Based on the first ATM information and the first image, the computing platform may determine that the first ATM is experiencing malicious activity. The computing platform may send, to a second ATM, one or more commands directing the second ATM to perform a first security action, which may cause the second ATM to perform the first security action.