Bank of America Corporation
System and method for detecting root cause of an exception error in a task flow in a distributed network

Abstract:

A system for detecting a root cause of an exception error in a task flow in a distributed network receives communication data exchanged among servers. The system determines whether each message is received by a respective server based on acknowledgement data that indicates whether each message is received by a respective server. The system determines the sequence of the messages communicated between the servers. The system determines that a first server has reported an exception error that indicated the first server did not receive a message from a second server. The system determines that the second server is associated with a root cause of the exception error in response to determining that the second server did not send the message to the first server.