Bank of America Corporation
VOICE-BASED TIME-SENSITIVE TASK PROCESSING OVER A HIGH GENERATION CELLULAR NETWORK

Abstract:

Aspects of the disclosure relate to voice-based time-sensitive task processing over a high generation cellular network. A computing platform may establish a communication channel with a computing device. The computing platform may authenticate a user of the computing device, where the user is authorized to access the enterprise server. Then, the computing platform may detect, via the communication interface, a voice-based interaction from the authenticated user. The computing platform may cause the voice-based interaction to be captured as audio data. Subsequently, the computing platform may transform the audio data to textual data. The computing platform may analyze the textual data to identify a time-sensitive task related to an entity. Then, the computing platform may generate, based on the identified time-sensitive task, one or more instructions to execute the time-sensitive task. Subsequently, the computing platform may send, to an enterprise server, the one or more instructions to execute the time-sensitive task.