Bank of America Corporation
INTELLIGENT DIAGNOSIS AND RESOLUTION OF DOCUMENT PROCESSING FAILURES

Abstract:

Embodiments of the invention are directed to a system, method, or computer program product for intelligence diagnosis and resolution of electronic document processing errors. As electronic documents are generated and transmitted throughout an entity, high volume segregation, classification, and indexing is needed for retention of the electronic documents. High volume processing batches are prone to locking, which disrupts and halts processing. As such, the system provides a multi layered intelligent diagnostic and resolution processing for interpretation, translation, and correction of electronic document error batch processing to eliminate lag and locking in document process retention.