Bank of America Corporation
INTERACTIVE SYSTEM FOR PROVIDING REAL-TIME EVENT ANALYSIS AND RESOLUTION

Abstract:

Embodiments of the present invention provide a system for providing real-time event analysis and resolution associated with a managing entity. A system of the managing entity receives, from a first entity, a message that comprises at least an event request associated with a first user and a second user, where an event amount associated with the event request has been automatically transferred from an account of the first entity to an account of the managing entity via a clearing house system. The managing entity system subsequently receives an event analysis request from the second user, and identifies event information from the message. An event resolution is then determined based on the event information and the event resolution is automatically implemented in real time.