Bank of America Corporation
System for Inspecting Message Logs Using an Interaction Engine

Abstract:

A system for analyzing vendor interactions by inspecting message logs is disclosed. The system is configured to identify a plurality of messages logs associated with an attachment comprising an indication of an accepted invitation to a calendar event. The system further identifies a sender and a recipient associated with each of the message logs, and determines that one of the sender and the recipient is identified as an employee and the other one is identified as a vendor. Next, the system extracts personal information about the identified employee and public information about the identified vendor, and stores the extracted information in an interaction data entry. Additionally, the system creates an index associated with the interaction data entry to facilitate query of the data stored in the interaction data entry.