Mattersight Corporation
Trend basis and behavioral analytics system and methods

Abstract:

Methods, apparatus, and systems for analyzing data trends are described herein. The present disclosure includes the identification of trending terms in data through the use of an unsupervised algorithm. Trending terms are identified and counted during a first and second time period without reference to a library of pre-defined terms, along with at least one reason for using such trending terms. The set of trending terms and the at least one reason for use of the trending terms are displayed to a user.