Mattersight
Patents, Design & Utilities

Last updated:

List of all Mattersight patents 9 in total

Status Patent
Grant
Utility: Personality-type training system and methods External link
Filling date: 18 Sep 2025 Issue date: 22 Jun 2021
Grant
Utility: Trend basis and behavioral analytics system and methods External link
Filling date: 18 Sep 2025 Issue date: 9 Feb 2021
Grant
Utility: Personality-based chatbot and methods including non-text input External link
Filling date: 18 Sep 2025 Issue date: 18 Aug 2020
Grant
Utility: Methods and systems for determining and displaying business relevance of telephonic communications between customers and a contact center External link
Filling date: 18 Sep 2025 Issue date: 24 Mar 2020
Application
Utility: METHODS AND SYSTEMS FOR DETERMINING AND DISPLAYING BUSINESS RELEVANCE OF TELEPHONIC COMMUNICATIONS BETWEEN CUSTOMERS AND A CONTACT CENTER External link
Filling date: 18 Sep 2025 Issue date: 14 Nov 2019
Application
Utility: PERSONALITY-TYPE TRAINING SYSTEM AND METHODS External link
Filling date: 18 Sep 2025 Issue date: 7 Nov 2019
Grant
Utility: Biometric customer service agent analysis systems and methods External link
Filling date: 18 Sep 2025 Issue date: 22 Oct 2019
Grant
Utility: Methods and system for reducing false positive voice print matching External link
Filling date: 18 Sep 2025 Issue date: 10 Sep 2019
Grant
Utility: Linguistic analysis of stored electronic communications External link
Filling date: 18 Sep 2025 Issue date: 30 Jul 2019

Showing 1 to 9 of 9 patents.