Microsoft Corporation
PROVIDING PRODUCT RECOMMENDATION IN AUTOMATED CHATTING

Abstract:

The present disclosure provides method and apparatus for facilitating product recommendation in automated chatting. In some implementations, it may be determined that a terminal device is within a predefined area, a user identity may be obtained through communicating with a chatbot on the terminal device, product recommendation information associated with the user identity may be determined and provided to the chatbot. In some implementations, a first message may be received in a chat flow, a response to the first message may be provided for indicating at least one product determined based at least on the first message, a second message including a comment on the at least one product may be received, and a user preference on the at least one product may be determined based at least on the second message.