Microsoft Corporation
Identification of a significant communication from a revived contact
Last updated:
Abstract:
A system identifies a significant communication from a revived contact. A user and the contact interact, and the interaction is monitored to determine a weighted significance value to attribute to the contact. The interaction may include communication, a designation of significance by the user, and organizational associations. The weighted significance value is attributed to the contact. A subsequent communication is detected and a weighted time difference value for the subsequent communication is determined. If the subsequent communication satisfies a significant communication condition, then the subsequent communication is designated as a significant communication.
Status:
Grant
Type:
Utility
Filling date:
24 Jul 2020
Issue date:
29 Jun 2021