Microsoft Corporation
Conversational bookmarks

Abstract:

A computer-implemented technique is described for enabling a user to create a conversational bookmark in the course of the user's interaction with a BOT. The bookmark designates a particular juncture in the user's interaction with the BOT. When the user later invokes the bookmark, the computer-implemented technique resumes the user's interaction with the BOT, starting at the particular juncture. The technique can accomplish the above functions in a BOT-independent manner (which does not involve changes to the BOT) or a BOT-dependent manner (which involves changes to the BOT). The technique can also be extended to a task of creating and activating bookmarks in the course of a conversation among two or more humans.