Microsoft Corporation
Automatic spoken dialogue script discovery

Abstract:

A method for configuring an automated dialogue system uses traces of interactions via a graphical user interface (GUI) for an application. Each trace includes interactions in the context of a plurality of presentations of the GUI. Elements of one or more presentations of the GUI are identified, and templates are associated with portions of the trace. Each template has one or more defined inputs and a defined output. For each template of the plurality of templates, the portions of the traces are processed to automatically configure the template by specifying a procedure for providing values of inputs to the template via the GUI and obtaining a value of an output. The automated dialogue system is configured with the configured templates, thereby avoiding manual configuration of the dialogue system.