Microsoft Corporation
AUTOMATIC TUNING OF INCIDENT NOISE

Abstract:

Methods, systems, and computer program products are provided for identifying configuration parameters for generating issues in a computing environment. A data retriever is configured to retrieve, from a data store, past incident data relating to past alerts in the computing environment. A configuration optimizer generates a configuration change based at least on an evaluation of the past incident data. For instance, the configuration change can be a recommended change to one or more configuration settings of a monitoring system and/or an incident management system. An incident volume change is predicted under an assumption the configuration change is implemented. Based at least on the incident volume change, the configuration change can be provided for implementation on an alerting system.