Microsoft Corporation
METHODS AND SYSTEMS FOR MULTI-RESOURCE OUTAGE DETECTION FOR A SYSTEM OF NETWORKED COMPUTING DEVICES AND ROOT CAUSE IDENTIFICATION

Abstract:

Methods, systems, apparatuses, and computer-readable storage mediums are described for detecting a common root cause for a multi-resource outage in a computing environment. For example, incident reports associated with multiple resources and that are generated by a plurality of monitors are featurized and provided to a classification model. The classification model detects whether a multi-resource outage exists based on the featurized incident reports and identifies a subset of the incident reports upon which the detection is based. Upon detecting a multi-resource outage, an analysis is performed to determine a potential common root cause of the multi-resource outage.