Microsoft Corporation
System and Method of Analyzing Changes in User Ratings

Abstract:

A method and system for displaying changes in user ratings may include receiving a request to calculate a value for an amount of change in a parameter associated with user ratings between a first time period and a second time period, retrieving data from a data structure associated with the user ratings, the data structure including a plurality of dimensions for each user rating and each dimension having one or more levels, calculating based on the retrieved data the value for the amount of change for at least one of the plurality of dimensions, quantifying, for the calculated value, a first portion resulting from changes in user population and a second portion resulting from true change in the parameter associated with user ratings, and providing display data for generating a user interface (UI) screen to display at least one of the calculated value, the first portion and the second portion on a display device.