Microsoft Corporation
GENERATING AND PROVIDING INCLUSIVITY DATA INSIGHTS FOR EVALUATING PARTICIPANTS IN A COMMUNICATION

Abstract:

The present disclosure relates to determining communication inclusivity amongst speakers during a user communication. Communication inclusivity is a targeted analysis that collectively evaluates speaking opportunities (provided and taken by users) during a user communication and thought completion during speech associated with the user communication. To derive communication inclusivity, a user communication is modeled as a probabilistic interaction between speakers, where a sequence of speaking states of the user communication is identified and analyzed. Non-limiting examples of speaking states comprise: active user speech; periods of silence; overlapping speakers; icon indication; questions in corresponding chat windows; combination states; other contextual signals; and any combination thereof. With these observed sequences of speaking states, a probability distribution is modeled over transitions between states to predict inclusivity of a user communication. Data insights may be generated (and provided through a graphical user interface), thereby providing analytics that help users understand the concept of communication inclusivity.