Microsoft Corporation
Cleared user facilitation and control system

Abstract:

A request to perform a command or operation on a computing system is received from a support user. A clearance level needed to perform that requested command or operation is identified, and a data store that has a pool of cleared users is accessed to identify a cleared user that has an adequate clearance level. The secured user is assigned to the request. A risk level, corresponding to the requested command or operation is identified and surfaced for the secured user. The requested command or operation can be automatically executed, after it is authorized by the secured user.