NICE Ltd.
SYSTEMS AND METHODS FOR REAL-TIME ANALYTICS DETECTION FOR A TRANSACTION UTILIZING SYNCHRONOUSLY UPDATED STATISTICAL AGGREGATION DATA

Abstract:

A system and method for performing real-time analytics detection where a current profile update is derived from a current incoming transaction for an entity and stored in a profile update table, an up-to-date profile for the entity is derived from the most recent profile stored in a profile table and from all recent profile updates stored in the profile update table for the entity which are more recent than the last time the most recent profile was last updated, the up-to-date profile is utilized to perform the detection, and, the current profile is updated in a consistent manner, without utilizing an update lock on the profile table, by only updating the profile in the profile table based on the recent profile updates which are earlier than a current time minus a synchronization period which is larger than a maximum potential time difference between different clocks in the system.