ServiceNow, Inc.
Multi-instance architecture supporting out-of-band delivery of configuration data

Abstract:

An example embodiment may include a central computational instance, as well as a plurality of computational instances that are configured to execute a software module. The central instance may be configured to deliver updates to configuration data for the software module at a plurality of release times. The embodiment may involve a computing device disposed within a particular instance of the plurality of instances transmitting a request for an out-of-band delivery of the configuration data, where the out-of-band delivery is to be made during a time other than any of the release times, receiving the configuration data from source field(s) of a central database of the central instance, and writing the configuration data to destination field(s) of a local database of the particular instance. The embodiment may also involve executing the software module according to the configuration data stored in the destination field(s).