ServiceNow, Inc.
System and method for bot detection and classification

Abstract:

A computing system includes a server. The server is communicatively coupled to a data repository and is configured to store a data in the data repository. The server is further configured to create a server instance, wherein the server instance is associated with a user. The server is additionally configured to create a session based on an external entity requesting a resource from the server instance, and to execute a bot detection logic to determine if the external entity is a bot. If the external entity is a bot then the server is configured to perform a bot-based action, wherein the server is configured to provide for multi-instance support to a plurality of users.