ServiceNow, Inc.
Automated integration with cloud-based services

Abstract:

A computational instance of a remote network management platform may be dedicated to a managed network. The managed network may use computing resources of a cloud-based service provider. One or more processors may be disposed within the computational instance and may cause a provider-neutral cloud discovery software application to: (i) obtain a specification that defines an interface for accessing the cloud-based service provider, a discoverable set of computing resources provided by the cloud-based service provider, and mappings between descriptions of the discoverable set of computing resources and the database tables disposed within the computational instance, (ii) log on to the cloud-based service provider by way of the interface, (iii) request and receive, from the cloud-based service provider, descriptions of the discoverable set of computing resources, and (iv) store, in fields of database tables, the descriptions of the discoverable set of computing resources in accordance with the mappings.