ServiceNow, Inc.
Client device support for incremental offline updates

Abstract:

A system includes a memory structure containing a full offline payload including user interface (UI) components and generated by a server application based on corresponding data, and a software application configured to perform operations, including determining that a partial offline payload is available and, based thereon, transmitting, to the server application, a request for the partial offline payload. The operations also include receiving the partial offline payload including a subset of the UI components. Each respective UI component of the subset has been updated based on a modification of the corresponding data. The operations additionally include, for each respective UI component, identifying a corresponding identifier within the partial offline payload and, based thereon, determining a mapping of the respective UI component to a corresponding portion of the full offline payload. The operations further include updating the corresponding portion of the full offline payload based on the mapping.