ServiceNow, Inc.
System and method for securing sensitive information

Abstract:

A system and method for transmitting encrypted record values stored in a database from a provider environment to a customer environment are provided. The system comprises a memory with instructions executable by a processor to encrypt a received value using a first encryption mechanism associated with the provider environment to provide an encrypted record value, and responsive to a request for the encrypted record value, store the encrypted record value in a database, decrypt the encrypted record value using the first encryption mechanism to provide a decrypted record value, encrypt the decrypted record value using a second public key of a second encryption mechanism associated with the customer environment to provide a re-encrypted record value, store the re-encrypted record value in a staging database, and transmit the re-encrypted record value from the staging database to an agent software in the customer environment.