ServiceNow, Inc.
System independent configuration management database identification system

Abstract:

Disclosed herein are various systems, methods, and apparatuses for providing a system independent Configuration Management Database identification system. In an implementation, a dynamic identification system correlates records of an originating system with records of an Authoritative Configuration Management Database (CMDB) including a set of one or more identifying rules that define a minimum amount of information in order to generate an identifying signature that serves as a common reference between a record of the originating system with a matching Configuration Item (CI) record of the ACMDB, receiving, from the originating system, information to generate an identifying signature, determining that the generated first identifying signature matches a stored identifying signature, and correlating the first record of the originating system corresponding with the generated first identifying signature with the one of the CI records of the ACMDB corresponding with the matching one of the identifying signatures.