ServiceNow, Inc.
Systems and methods for dynamically scheduling tasks across an enterprise

Abstract:

A system may include a processor that receives tasks to be performed, determines ordering rules associated with the tasks, and identifies a first set of employees to perform the one or more tasks based on schedule data associated with the employees and the ordering rules. The processor may then identify one employee of the first set of employees to perform the tasks based on a current schedule for the one employee and the ordering rules, identify scheduled tasks to remove from the current schedule based on un-assignment rules, and generate an adjusted current schedule to include the tasks and remove the scheduled tasks from the current schedule. The processor may then send a notification indicative of an adjusted current schedule to a computing device associated with the one employee.