ServiceNow, Inc.
Graphical query builder for multi-modal search

Abstract:

A system may involve persistent storage containing a configuration management database (CMDB) and a non-CMDB table, wherein the CMDB contains configuration items that represent software, devices, or services deployed within a network, and wherein the non-CMDB table contains entries related to operation of the network. The system may also involve one or more processors configured to provide a representation of a graphical user interface (GUI), wherein the GUI contains a first selectable tab that displays classes of the configuration items, a second selectable tab that displays the non-CMDB table, and a canvas for visually depicting query expressions, wherein the classes are selectable to place class GUI elements thereof onto the canvas, wherein the non-CMDB table is selectable to place a table GUI element thereof onto the canvas, and wherein the table GUI element and a particular class GUI element are connectable by a link on the canvas.