ServiceNow, Inc.
LIFECYCLE ACTIVITY TESTING AND ERROR RESOLUTION

Abstract:

The present approach relates to techniques that may be used to test and troubleshoot complex chains of activities (e.g., tasks), often associated with multiple actors and long time frames, in an efficient manner. In particular, functionality is provided for testing changes to a process flow comprising a complex chain of activities and/or for testing a given process flow under different circumstances, such as testing for errors when applied to individuals having certain characteristics, locations, and so forth.