ServiceNow, Inc.
ACTIONABLE TASKS

Abstract:

A visual task management board may include multiple task records that includes information associated with the respective task records. The task records may include an action status field that displays if the task is actionable or is blocked. Further, if the task is blocked, the visual task management board may display why the action is blocked. Additionally, information associated with blocking of the task may be stored. If a task is not blocked, the visual task management board may display if the task needs attention, indicative that acting upon the task is urgent. The action status of a task may be based at least in part on action taken by a user of the visual task management board, such as via an action performed on the visual task management board.