ServiceNow, Inc.
DECISION TABLES AND ENTERPRISE RULES FOR OBJECT LINKING WITHIN AN APPLICATION PLATFORM AS A SERVICE ENVIRONMENT

Abstract:

An enterprise rule is created for a hosted client instance, the enterprise rule being triggered in response to one or more predetermined computing conditions being satisfied. A decision action element is set for the enterprise rule, the decision action element being executed in response to the enterprise rule being triggered. The decision action element is implemented based on a decision table that includes decision inputs and respective condition logic based on the decision inputs for each of a plurality of decision answers associated with the decision table. The decision table is external to and decoupled from the enterprise rule. First and second decision answer action elements are respectively set for the enterprise rule, the first and second decision answer action elements being set to execute in response to a decision answer served up by the decision table being first and second one of the plurality of decision answers, respectively.