Upwork Inc.
Apparatus, method and system for classifying freelancers

Abstract:

Embodiments of the present invention are directed to a classification engine that classifies freelancers in one of a plurality of categories. The classification engine captures data to perform a first classification evaluation of each engaged freelancer. The first classification evaluation is used to drive different levels of onboarding to ensure appropriate onboarding tasks are completed for each engaged freelancer before the freelancer starts work for a client. Depending on the level of onboarding, the classification engine either uses the first classification evaluation to make a determination regarding the classification of the freelancer or captures additional data to perform a second classification evaluation to make the determination. The classification engine eliminates delays, manual workarounds and helps scale work with enterprise clients.