Zendesk, Inc. – NYSE:ZEN

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Market open

Closed in about 3 hours

+1.41%

month

+1.22%

quarter

-20.30%

year

Market Cap	N/A
Enterprise value	10.22B

P/E	-33.83
EV/Sales	6.43
EV/EBITDA	-48.17
Price/Sales	6.03
Price/Book	27.60
PEG ratio	12.61
EPS	-2.31

Revenue	1.58B
EBITDA	-212.18M
Income	-282.97M
Revenue Q/Q	20.14%
Revenue Y/Y	27.35%

Profit margin	-17.82%
Oper. margin	-16.16%
Gross margin	80.16%
EBIT margin	-16.16%
EBITDA margin	-13.36%

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Zendesk, Inc. (NYSE:ZEN): Profit margin
Dec 2021	375.36M	-61.85M	-16.48%
Mar 2022	388.32M	-66.94M	-17.24%
Jun 2022	407.20M	-95.08M	-23.35%
Sep 2022	416.86M	-59.09M	-14.18%

Zendesk, Inc. (NYSE:ZEN): Earnings per share (EPS)
2022-02-10	-0.25	-0.3
2022-04-28	0.14	0.12
2022-07-28	0.12	0.14
2022-10-27	-0.25	-0.29

Zendesk, Inc. (NYSE:ZEN): Debt to assets
Dec 2021	2451279000	1.96B	80.04%
Mar 2022	2437727000	2.11B	86.58%
Jun 2022	2492109000	2.16B	86.89%
Sep 2022	2476159000	2.12B	85.99%

Zendesk, Inc. (NYSE:ZEN): Cash Flow
Dec 2021	35.47M	-103.72M	12.14M
Mar 2022	11.21M	-18.56M	26.94M
Jun 2022	49.02M	14.30M	9.36M
Sep 2022	29.93M	101.29M	8.37M

Zendesk alternative data

Share of Search

What is Share of Search?

What is Share of Search?

Share of search represents the amount of searches for Zendesk on the internet. Expressed in percentage terms, the metric compares search volumes of Zendesk and its competitors in the same industry collected on a monthly basis. When cumulated, the future market share of Zendesk can be easily yet precisely predicted. This information may significantly improve your short-term investment strategy.

How is Share of Search calculated?

We count the number of Google searches for the brand and divide it by the sum of searches for all brands in the same industry.

🎓 Academy: Share of Search: A Powerful Tool for Your Investment Strategy

Zendesk Competitors and Alternatives

Zendesk, Inc. (NYSE:ZEN): Share of Search
Aug 2023	0.385	0.177	0.141	0.101	0.094	0.052	0.028	0.010	0.005	0.002
Sep 2023	0.396	0.182	0.144	0.085	0.097	0.054	0.024	0.008	0.005	0.001
Oct 2023	0.385	0.177	0.140	0.101	0.094	0.052	0.028	0.010	0.006	0.002
Nov 2023	0.352	0.198	0.157	0.092	0.105	0.048	0.025	0.009	0.006	0.001
Dec 2023	0.341	0.193	0.152	0.104	0.102	0.057	0.030	0.009	0.006	0.002
Jan 2024	0.349	0.196	0.156	0.092	0.104	0.058	0.025	0.009	0.005	0.001
Feb 2024	0.331	0.187	0.148	0.106	0.121	0.055	0.029	0.011	0.005	0.002
Mar 2024	0.320	0.181	0.175	0.103	0.117	0.053	0.028	0.010	0.005	0.002
Apr 2024	0.352	0.198	0.157	0.092	0.105	0.048	0.028	0.009	0.005	0.001
May 2024	0.377	0.174	0.138	0.099	0.112	0.051	0.027	0.010	0.005	0.002
Jun 2024	0.335	0.197	0.183	0.088	0.100	0.046	0.029	0.011	0.004	0.001
Jul 2024	0.362	0.180	0.132	0.095	0.108	0.075	0.026	0.012	0.004	0.001
Aug 2024	0.372	0.174	0.136	0.097	0.111	0.065	0.024	0.010	0.005	0.001
Sep 2024	0.287	0.218	0.235	0.092	0.086	0.039	0.023	0.009	0.005	0.001
Oct 2024	0.306	0.217	0.167	0.098	0.111	0.051	0.027	0.010	0.006	0.001
Nov 2024	0.349	0.197	0.156	0.096	0.104	0.052	0.025	0.009	0.006	0.001
Dec 2024	0.288	0.164	0.288	0.092	0.086	0.040	0.023	0.009	0.005	0.001
Jan 2025	0.324	0.185	0.217	0.090	0.097	0.046	0.023	0.008	0.004	0.001
Feb 2025	0.314	0.221	0.172	0.106	0.094	0.043	0.028	0.010	0.006	0.001
Mar 2025	0.286	0.209	0.191	0.113	0.104	0.048	0.028	0.009	0.006	0.001
Apr 2025	0.305	0.215	0.167	0.103	0.111	0.051	0.027	0.010	0.005	0.002
May 2025	0.321	0.189	0.175	0.108	0.117	0.044	0.024	0.010	0.005	0.002

Zendesk, Inc. (NYSE:ZEN): Google Play Rank
Dec 2023	184

Zendesk, Inc. (NYSE:ZEN): App Store Rank
Dec 2023	452

Social Media

🎓 Academy: How impactful can social media data be in investment decisions

Zendesk Social Media Accounts

Zendesk, Inc. (NYSE:ZEN): Followers count
May 2025	46767
Jul 2025	47169
Aug 2025	47344

Google Trends

CRM

Zendesk, Inc. (NYSE:ZEN): Google Trends - CRM
21 May 2023	71	11
28 May 2023	72	12
4 Jun 2023	72	11
11 Jun 2023	87	11
18 Jun 2023	80	11
25 Jun 2023	77	12
2 Jul 2023	76	11
9 Jul 2023	74	10
16 Jul 2023	78	9
23 Jul 2023	75	8
30 Jul 2023	68	5
6 Aug 2023	70	6
13 Aug 2023	66	5
20 Aug 2023	60	5
27 Aug 2023	65	6
3 Sep 2023	67	5
10 Sep 2023	67	6
17 Sep 2023	76	7
24 Sep 2023	68	6
1 Oct 2023	68	6

CRM Competitors

Zendesk, Inc. (NYSE:ZEN): Google Trends - CRM Competitors
21 May 2023	15	0	0
28 May 2023	17	0	0
4 Jun 2023	16	0	0
11 Jun 2023	16	0	0
18 Jun 2023	17	0	84
25 Jun 2023	16	0	79
2 Jul 2023	17	0	83
9 Jul 2023	15	0	0
16 Jul 2023	13	0	62
23 Jul 2023	13	0	67
30 Jul 2023	8	4	54
6 Aug 2023	8	0	58
13 Aug 2023	9	0	0
20 Aug 2023	8	4	0
27 Aug 2023	8	0	49
3 Sep 2023	9	0	0
10 Sep 2023	7	0	48
17 Sep 2023	8	0	0
24 Sep 2023	8	0	0
1 Oct 2023	8	0	50

Numbers represent search interest relative to the highest point on the chart for the given region and time.

A value of 100 is the peak popularity for the term.
A value of 50 means that the term is half as popular.
A score of 0 means there was not enough data for this term.

Zendesk, Inc. (NYSE:ZEN): Job openings
Aug 2023	194
Sep 2023	255
Oct 2023	234
Nov 2023	302
Jan 2025	229
Feb 2025	210
May 2025	317
Jul 2025	366
Aug 2025	447

Zendesk
Employees

Zendesk, Inc. (NYSE:ZEN): Employee count
Aug 2023	6,440
Sep 2023	6,440
Oct 2023	6,440
Nov 2023	6,440
Dec 2023	6,440
Jan 2024	6,440
Feb 2024	6,440
Mar 2024	6,440
Apr 2024	6,440
May 2024	6,440
Jun 2024	6,440
Jul 2024	6,440

Zendesk
Hedge Funds Holdings Q1 2022

98.68% -1.32%

of ZEN is owned by hedge funds

478 +26

hedge funds hold ZEN stock

117.98M -2.18M

shares is hold by hedge funds

ZEN hedge funds holdings changes

Zendesk, Inc. (NYSE:ZEN): Insider trades (number of shares)
Period	Buy	Sel
Nov 2021	0	52342
Dec 2021	0	49019
Jan 2022	0	48875
Feb 2022	0	69199
Mar 2022	0	10000
Apr 2022	0	10000
May 2022	0	17816
Jun 2022	0	7000
Jul 2022	0	7000
Aug 2022	0	159743
Sep 2022	0	7000
Oct 2022	0	7000

Transaction	Date	Insider	Security	Shares	Price per share	Total value
Option	4 Nov 2022	MCDERMOTT ADRIAN officer: Chief Te..	Restricted Stock Unit	408	N/A	N/A
Option	4 Nov 2022	MCDERMOTT ADRIAN officer: Chief Te..	Restricted Stock Unit	408	N/A	N/A
Option	4 Nov 2022	MCDERMOTT ADRIAN officer: Chief Te..	Restricted Stock Unit	504	N/A	N/A
Option	4 Nov 2022	MCDERMOTT ADRIAN officer: Chief Te..	Restricted Stock Unit	504	N/A	N/A
Option	4 Nov 2022	MCDERMOTT ADRIAN officer: Chief Te..	Common Stock	408	N/A	N/A
Option	4 Nov 2022	MCDERMOTT ADRIAN officer: Chief Te..	Common Stock	408	N/A	N/A
Option	4 Nov 2022	SVANE MIKKEL director, officer..	Restricted Stock Unit	815	N/A	N/A
Option	4 Nov 2022	SVANE MIKKEL director, officer..	Restricted Stock Unit	540	N/A	N/A
Option	4 Nov 2022	SVANE MIKKEL director, officer..	Common Stock	590	N/A	N/A
Option	4 Nov 2022	SVANE MIKKEL director, officer..	Common Stock	815	N/A	N/A

Status	Patent	Filling date	Issue date
Application	Application WEB WIDGET THAT FACILITATES TELEPHONE CALLS WITH CUSTOMER-SUPPORT AGENTS AND OTHER CUSTOMER-SUPPORT SERVICES Filling date: 20 Apr 2022 Issue date: 4 Aug 2022	20 Apr 2022	4 Aug 2022
Grant	Grant Utility: Semi-supervised, deep-learning approach for removing irrelevant sentences from text in a customer-support system Filling date: 29 Mar 2019 Issue date: 26 Jul 2022	29 Mar 2019	26 Jul 2022
Grant	Grant Utility: Web widget that facilitates telephone calls with customer-support agents and other customer-support services Filling date: 29 Mar 2021 Issue date: 24 May 2022	29 Mar 2021	24 May 2022
Application	Application CONSERVING COMPUTER RESOURCES THROUGH QUERY TERMINATION Filling date: 19 Oct 2021 Issue date: 28 Apr 2022	19 Oct 2021	28 Apr 2022
Grant	Grant Utility: Facilitating quick evaluation of trigger conditions for business rules that modify customer support tickets Filling date: 23 Dec 2020 Issue date: 22 Mar 2022	23 Dec 2020	22 Mar 2022
Application	Application FACILITATING QUICK EVALUATION OF TRIGGER CONDITIONS FOR BUSINESS RULES THAT MODIFY CUSTOMER SUPPORT TICKETS Filling date: 23 Dec 2020 Issue date: 20 Jan 2022	23 Dec 2020	20 Jan 2022
Application	Application PROVIDING FAST TRIGGER MATCHING TO SUPPORT BUSINESS RULES THAT MODIFY CUSTOMER-SUPPORT TICKETS Filling date: 17 Jul 2020 Issue date: 20 Jan 2022	17 Jul 2020	20 Jan 2022
Application	Application MAINTAINING STATUS INFORMATION FOR CUSTOMER-SUPPORT AGENTS ACROSS MULTIPLE CHANNELS Filling date: 13 Jul 2020 Issue date: 13 Jan 2022	13 Jul 2020	13 Jan 2022
Application	Application HANDING OFF CUSTOMER-SUPPORT CONVERSATIONS BETWEEN A HUMAN AGENT AND A BOT WITHOUT REQUIRING CODE CHANGES Filling date: 9 Sep 2021 Issue date: 30 Dec 2021	9 Sep 2021	30 Dec 2021
Application	Application AUTOMATICALLY SUGGESTING MACROS TO HELP AGENTS PROCESS TICKETS IN AN ONLINE CUSTOMER-SUPPORT SYSTEM Filling date: 21 Apr 2020 Issue date: 21 Oct 2021	21 Apr 2020	21 Oct 2021

Zendesk
Earnings Call Transcripts

Quarter	Transcript
Q1 2022 28 Apr 2022	Q1 2022 Earnings Call Transcript
Q4 2021 10 Feb 2022	Q4 2021 Earnings Call Transcript
Q3 2021 28 Oct 2021	Q3 2021 Earnings Call Transcript
Q2 2021 29 Jul 2021	Q2 2021 Earnings Call Transcript

ZEN earnings call transcripts

Zendesk
Executives

Insider	Age	Compensation
Mr. Norman Gennaro (1966) Pres of Sales	59	$871,070
Mr. Adrian McDermott (1969) Chief Technology Officer	56	$610,000
Mr. John M. Geschke Esq. (1971) Chief of Staff	54	$554,320
Mr. Mikkel Asger Svane (1971) Founder, Chairman & Chief Executive Officer	54	$506,210

Zendesk
Latest News

Friday, 22 November 2024
08:00	authID Integrates with Zendesk to Offer Enhanced Account Security and User Experiences, Designed to Humanize Contact Center Interactions	globenewswire.com
Wednesday, 20 November 2024
09:00	Zendesk 2025 CX Trends Report: Human-Centric AI Drives Loyalty	prnewswire.com
Monday, 11 November 2024
12:00	Zendesk Launches Flexible Pricing for Customized AI Journeys	prnewswire.com
Wednesday, 9 October 2024
13:16	Zendesk Builds on Complete Service Solution to Strengthen Human and AI Partnership	businesswire.com
Thursday, 19 September 2024
11:28	Crescendo Names High Technology Veteran Zack Urlocker as COO (former Duo Security, MySQL, Zendesk) as Company Targets the Enterprise	globenewswire.com
Friday, 2 August 2024
08:00	Publication of 2024 FY Annual Audited Report	accesswire.com
Tuesday, 18 June 2024
13:45	Sigma Names New Chief Financial Officer and New General Counsel to Drive Next Phase of Growth	businesswire.com
Tuesday, 16 April 2024
13:00	Zendesk unveils the industry's most complete service solution for the AI era	prnewswire.com
Monday, 8 January 2024
12:00	Zendesk signs definitive agreement to acquire Klaus	prnewswire.com
Wednesday, 13 December 2023
16:21	Zendesk Appoints Kelly Grier to Board of Directors	prnewswire.com
Sunday, 19 November 2023
12:23	8 Companies That Had Their IPO in 2014: Best and Worst Performers	24/7 Wall Street
Friday, 2 June 2023
13:43	Spring 2023 Layoff Tracker: Haven Technologies, Zendesk, ZipRecruiter Cut Hundreds Of Jobs	Forbes
Thursday, 1 June 2023
16:40	Zendesk to carry out second round of layoffs	Market Watch
Tuesday, 22 November 2022
10:09	Zendesk goes private in $10 bln deal	Reuters
Thursday, 27 October 2022
18:48	Zendesk (ZEN) Beats Q3 Earnings Estimates	Zacks Investment Research
Monday, 19 September 2022
16:42	Zendesk shareholders vote in favor of $10.2 bln go-private deal	Reuters
Monday, 12 September 2022
09:39	Light Street Capital reaffirms decision to vote against Zendesk go-private deal	Reuters
Tuesday, 6 September 2022
15:29	Proxy firm ISS recommends Zendesk shareholders back $10.2 billion go-private deal	Reuters
Thursday, 1 September 2022
11:27	Zendesk says Light Street's proposal not superior to $10.2 billion go-private deal	Reuters
Monday, 29 August 2022
09:30	Light Street Capital to vote against Zendesk $10.2 billion go-private deal	Reuters
Monday, 15 August 2022
12:38	2 Fascinating GAMCO 2nd-Quarter Picks	GuruFocus
Thursday, 28 July 2022
19:29	Zendesk (ZEN) Beats Q2 Earnings and Revenue Estimates	Zacks Investment Research
Tuesday, 26 July 2022
20:30	7 Growth Stocks to Sell Now	InvestorPlace
Tuesday, 19 July 2022
16:15	Zendesk Announces Date of Second Quarter 2022 Financial Results	Business Wire
Friday, 8 July 2022
08:30	What Is Zendesk Stock's Outlook After Acquisition?	Seeking Alpha
Monday, 27 June 2022
12:00	Zendesk: The Deal Is The Downside	Seeking Alpha
Friday, 24 June 2022
13:15	Zendesk shares are up 30% on Friday: what's fuelling the stock?	Invezz
12:20	Top Cyclical Stocks To Buy Now? 3 In The News	Stockmarketcom
10:37	Why Zendesk Stock Skyrocketed Today	The Motley Fool
10:34	Put Traders Circle Soaring Zendesk Stock After Buyout	Schaeffers Research

Ideas & Opinions

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What Is Zendesk Stock's Outlook After Acquisition?
Seeking Alpha 28 Jun 2022

Sanderson Farms Plays Chicken
Seeking Alpha 27 Jun 2022

Zendesk: The Deal Is The Downside
Seeking Alpha 27 Apr 2022

Zendesk: A Compelling Long-Term Growth Play
Seeking Alpha 28 Feb 2022

Merger Arbitrage Mondays - Standard General Acquires Tegna
Seeking Alpha 15 Feb 2022

Zendesk: A Clear Uptrend Is Forming
Seeking Alpha 2 Feb 2022

Freshworks: Competitively Strong And Should Improve On Profitability
Seeking Alpha 23 Jan 2022

Zendesk: Time To Buy The Dip

Frequently Asked Questions (FAQ)

When is Zendesk's next earnings date?

Unfortunately, Zendesk's (ZEN) next earnings date is currently unknown.
Does Zendesk pay dividends?

No, Zendesk does not pay dividends.
What is Zendesk's stock symbol?

Zendesk, Inc. is traded on the NYSE under the ticker symbol "ZEN".
What is Zendesk's primary industry?

Company operates in the Technology sector and Software - Application industry.
How do i buy shares of Zendesk?

Shares of Zendesk can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include WeBull, Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Robinhood, Fidelity, and Charles Schwab.
Who are Zendesk's key executives?
Zendesk's management team includes the following people:
- Mr. Norman Gennaro Pres of Sales(age: 59, pay: $871,070)
- Mr. Adrian McDermott Chief Technology Officer(age: 56, pay: $610,000)
- Mr. John M. Geschke Esq. Chief of Staff(age: 54, pay: $554,320)
- Mr. Mikkel Asger Svane Founder, Chairman & Chief Executive Officer(age: 54, pay: $506,210)
Is Zendesk founder-led company?

Yes, Zendesk is a company led by its founder Mr. Mikkel Asger Svane.
How many employees does Zendesk have?

As Jul 2024, Zendesk employs 6,440 workers.
When Zendesk went public?

Zendesk, Inc. is publicly traded company for more then 11 years since IPO on 15 May 2014.
What is Zendesk's official website?

The official website for Zendesk is zendesk.com.
Where are Zendesk's headquarters?

Zendesk is headquartered at 1019 Market St, San Francisco, CALIFORNIA.
How can i contact Zendesk?

Zendesk's mailing address is 1019 Market St, San Francisco, CALIFORNIA and company can be reached via phone at +1 415 418 7506.

Zendesk, Inc.

zendesk.com

Exchange:

NYSE

Full time employees:

6,440

Industry:

Software - Application

Sector:

Technology

Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility. In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Developer Tools, a combination of application programming interfaces, web widget, and mobile software development kits; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions. The company was founded in 2007 and is headquartered in San Francisco, California.

+1 415 418 7506

1019 Market St
San Francisco, CALIFORNIA 94103

CIK: 0001463172
ISIN: US98936J1016
CUSIP: 98936J101