NICE Ltd.
Utility Patent Applications

Last updated:

List of all NICE Ltd. patents 112 in total

Status Patent
Application
Utility: SYSTEMS AND METHODS FOR PRODUCING A SEMANTIC REPRESENTATION OF A DOCUMENT External link
Filling date: 6 Sep 2025 Issue date: 18 Aug 2022
Application
Utility: METHOD AND SYSTEM FOR PROVIDING ELASTIC MEDIA FORKING INFRASTRUCTURE TO CLOUD DISTRIBUTED REAL-TIME APPLICATIONS External link
Filling date: 6 Sep 2025 Issue date: 11 Aug 2022
Application
Utility: CROSS-TENANT DATA PROCESSING FOR AGENT DATA COMPARISON IN CLOUD COMPUTING ENVIRONMENTS External link
Filling date: 6 Sep 2025 Issue date: 11 Aug 2022
Application
Utility: SYSTEM AND METHOD FOR DETECTING FRAUDSTERS External link
Filling date: 6 Sep 2025 Issue date: 4 Aug 2022
Application
Utility: SYSTEMS AND METHODS TO TRIAGE CONTACT CENTER ISSUES USING AN INCIDENT GRIEVANCE SCORE External link
Filling date: 6 Sep 2025 Issue date: 4 Aug 2022
Application
Utility: CLICK TO DOCUMENT External link
Filling date: 6 Sep 2025 Issue date: 28 Jul 2022
Application
Utility: AUTOMATED SCHEDULING ASSISTANT FOR A WORKFORCE MANAGEMENT SYSTEM External link
Filling date: 6 Sep 2025 Issue date: 21 Jul 2022
Application
Utility: SYSTEM AND METHOD FOR GENERATING AND IMPLEMENTING A REAL-TIME MULTI-FACTOR AUTHENTICATION POLICY ACROSS MULTIPLE CHANNELS External link
Filling date: 6 Sep 2025 Issue date: 21 Jul 2022
Application
Utility: SYSTEMS AND METHODS FOR STRUCTURED PHRASE EMBEDDING AND USE THEREOF External link
Filling date: 6 Sep 2025 Issue date: 14 Jul 2022
Application
Utility: SYSTEM AND METHOD TO FORMULATE EFFECTIVE ENERGY BREAKS IN A CONTACT CENTER External link
Filling date: 6 Sep 2025 Issue date: 7 Jul 2022
Application
Utility: SYSTEM AND METHOD TO GAUGE AGENT SELF-ASSESSMENT EFFECTIVENESS IN A CONTACT CENTER External link
Filling date: 6 Sep 2025 Issue date: 30 Jun 2022
Application
Utility: SYSTEM AND METHOD FOR DETERMINING AND UTILIZING AFTER-CALL-WORK FACTOR IN CONTACT CENTER QUALITY PROCESSES External link
Filling date: 6 Sep 2025 Issue date: 23 Jun 2022
Application
Utility: UPFRONT CUSTOMER TIME CONSIDERATION ALONG WITH OPTIMIZED AGENT DESKTOP IN A CONTACT CENTER External link
Filling date: 6 Sep 2025 Issue date: 16 Jun 2022
Application
Utility: METHOD FOR TRAINING A SPOOFING DETECTION MODEL USING BIOMETRIC CLUSTERING External link
Filling date: 6 Sep 2025 Issue date: 9 Jun 2022
Application
Utility: SYSTEM AND METHOD FOR FRUSTRATION DETECTION External link
Filling date: 6 Sep 2025 Issue date: 2 Jun 2022
Application
Utility: INDUSTRY BENCHMARK FORECASTING IN WORKFORCE MANAGEMENT External link
Filling date: 6 Sep 2025 Issue date: 2 Jun 2022
Application
Utility: SYSTEM AND METHOD FOR PROVIDING UNSUPERVISED MODEL HEALTH MONITORING External link
Filling date: 6 Sep 2025 Issue date: 2 Jun 2022
Application
Utility: SYSTEM AND METHOD FOR INFRASTRUCTURE RESOURCE OPTIMIZATION External link
Filling date: 6 Sep 2025 Issue date: 12 May 2022
Application
Utility: SYSTEMS AND METHODS FOR ANALYZING WORKER CONFORMANCE AND EFFICIENCY External link
Filling date: 6 Sep 2025 Issue date: 28 Apr 2022
Application
Utility: METHOD AND SYSTEM FOR FRAUD CLUSTERING BY CONTENT AND BIOMETRICS ANALYSIS External link
Filling date: 6 Sep 2025 Issue date: 21 Apr 2022
Application
Utility: SYSTEMS AND METHODS FOR INTELLIGENT ADHERENCE OR CONFORMANCE ANALYSIS COACHING External link
Filling date: 6 Sep 2025 Issue date: 7 Apr 2022
Application
Utility: SYSTEMS AND METHODS FOR FINDING AN INTERACTION SUBSET WITHIN A SET OF INTERACTIONS External link
Filling date: 6 Sep 2025 Issue date: 24 Mar 2022
Application
Utility: STAGING TABLES FOR DATA INGESTION OF MICRO-BATCHED DATA RECORDS External link
Filling date: 6 Sep 2025 Issue date: 17 Mar 2022
Application
Utility: SYSTEMS AND METHODS FOR ANALYZING COMPUTER INPUT TO PROVIDE SUGGESTED NEXT ACTION FOR AUTOMATION External link
Filling date: 6 Sep 2025 Issue date: 10 Feb 2022
Application
Utility: INDUSTRY BENCHMARK FORECASTING IN WORKFORCE MANAGEMENT External link
Filling date: 6 Sep 2025 Issue date: 27 Jan 2022
Application
Utility: SYSTEM AND METHOD FOR PERFORMING VOICE BIOMETRICS ANALYSIS External link
Filling date: 6 Sep 2025 Issue date: 13 Jan 2022
Application
Utility: SYSTEMS AND METHODS FOR APPLYING SEMI-DISCRETE CALCULUS TO META MACHINE LEARNING External link
Filling date: 6 Sep 2025 Issue date: 13 Jan 2022
Application
Utility: ARTIFICIAL INTELLIGENCE MODEL FOR PREDICTING PLAYBACK OF MEDIA DATA External link
Filling date: 6 Sep 2025 Issue date: 13 Jan 2022
Application
Utility: SYSTEMS AND METHODS FOR DETECTING COMPLAINT INTERACTIONS External link
Filling date: 6 Sep 2025 Issue date: 6 Jan 2022
Application
Utility: DYNAMIC METRIC OPTIMIZATION IN PREDICTIVE BEHAVIORAL ROUTING External link
Filling date: 6 Sep 2025 Issue date: 2 Dec 2021
Application
Utility: SYSTEMS AND METHODS FOR PROVIDING COACHABLE EVENTS FOR AGENTS External link
Filling date: 6 Sep 2025 Issue date: 18 Nov 2021
Application
Utility: UPFRONT CUSTOMER TIME CONSIDERATION ALONG WITH OPTIMIZED AGENT DESKTOP IN A CONTACT CENTER External link
Filling date: 6 Sep 2025 Issue date: 18 Nov 2021
Application
Utility: SYSTEM AND METHOD FOR DETECTING FRAUD RINGS External link
Filling date: 6 Sep 2025 Issue date: 18 Nov 2021
Application
Utility: OPTIMIZED PROCESSING BASED ON PROCESSING JOB REQUIREMENTS External link
Filling date: 6 Sep 2025 Issue date: 11 Nov 2021
Application
Utility: METHOD AND SYSTEM FOR FRAUD CLUSTERING BY CONTENT AND BIOMETRICS ANALYSIS External link
Filling date: 6 Sep 2025 Issue date: 4 Nov 2021
Application
Utility: ARTIFICIAL-INTELLIGENCE POWERED SKILL MANAGEMENT SYSTEMS AND METHODS External link
Filling date: 6 Sep 2025 Issue date: 4 Nov 2021
Application
Utility: SYSTEM AND METHOD FOR UPDATING BIOMETRIC EVALUATION SYSTEMS External link
Filling date: 6 Sep 2025 Issue date: 14 Oct 2021
Application
Utility: METHOD AND SYSTEM FOR PROVIDING IMAGE-BASED INTEROPERABILITY WITH AN APPLICATION External link
Filling date: 6 Sep 2025 Issue date: 7 Oct 2021
Application
Utility: SYSTEMS AND METHODS FOR MEASURING THE EFFECTIVENESS OF AN AGENT COACHING PROGRAM External link
Filling date: 6 Sep 2025 Issue date: 30 Sep 2021
Application
Utility: SYSTEMS AND METHODS FOR INTERACTION EVALUATION External link
Filling date: 6 Sep 2025 Issue date: 23 Sep 2021
Application
Utility: METHOD AND SYSTEM FOR ACCESSING TABLE CONTENT IN A DIGITAL IMAGE OF THE TABLE External link
Filling date: 6 Sep 2025 Issue date: 23 Sep 2021
Application
Utility: BIDDING SYSTEM FOR SKILL-BASED ROUTING SYSTEM External link
Filling date: 6 Sep 2025 Issue date: 23 Sep 2021
Application
Utility: SYSTEMS AND METHODS FOR RETRIEVING AND PRESENTING INFORMATION USING AUGMENTED REALITY External link
Filling date: 6 Sep 2025 Issue date: 16 Sep 2021
Application
Utility: GENUINENESS OF CUSTOMER FEEDBACK External link
Filling date: 6 Sep 2025 Issue date: 16 Sep 2021
Application
Utility: AUTHENTICATION VIA A DYNAMIC PASSPHRASE External link
Filling date: 6 Sep 2025 Issue date: 9 Sep 2021
Application
Utility: GRAPH-BASED APPROACH FOR VOICE AUTHENTICATION External link
Filling date: 6 Sep 2025 Issue date: 26 Aug 2021
Application
Utility: SYSTEM AND METHOD USING ZERO KNOWLEDGE PROOFS FOR ALERT SHARING External link
Filling date: 6 Sep 2025 Issue date: 26 Aug 2021
Application
Utility: METHOD AND SYSTEM FOR PROACTIVE FRAUDSTER EXPOSURE IN A CUSTOMER SERVICE CHANNEL External link
Filling date: 6 Sep 2025 Issue date: 19 Aug 2021
Application
Utility: SYSTEM AND METHOD FOR CREATING DATA TO TRAIN A CONVERSATIONAL BOT External link
Filling date: 6 Sep 2025 Issue date: 19 Aug 2021
Application
Utility: CUSTOMER JOURNEY MANAGEMENT External link
Filling date: 6 Sep 2025 Issue date: 12 Aug 2021

Showing 1 to 50 of 112 patents.