Zendesk
Utility Patents

Last updated:

List of all Zendesk patents 13 in total

Status Patent
Grant
Utility: Semi-supervised, deep-learning approach for removing irrelevant sentences from text in a customer-support system External link
Filling date: 7 Sep 2025 Issue date: 26 Jul 2022
Grant
Utility: Web widget that facilitates telephone calls with customer-support agents and other customer-support services External link
Filling date: 7 Sep 2025 Issue date: 24 May 2022
Grant
Utility: Facilitating quick evaluation of trigger conditions for business rules that modify customer support tickets External link
Filling date: 7 Sep 2025 Issue date: 22 Mar 2022
Grant
Utility: Handing off customer-support conversations between a human agent and a bot without requiring code changes External link
Filling date: 7 Sep 2025 Issue date: 12 Oct 2021
Grant
Utility: Middleware pipeline that provides access to external servers to facilitate customer-support conversations External link
Filling date: 7 Sep 2025 Issue date: 20 Jul 2021
Grant
Utility: Facilitating request authentication at a network edge device External link
Filling date: 7 Sep 2025 Issue date: 22 Jun 2021
Grant
Utility: Web widget that facilitates telephone calls with customer-support agents and other customer-support services External link
Filling date: 7 Sep 2025 Issue date: 27 Apr 2021
Grant
Utility: Using an inverse cumulative histogram to efficiently analyze web service request latencies External link
Filling date: 7 Sep 2025 Issue date: 17 Nov 2020
Grant
Utility: Rate-limiting API calls for an account in a customer-relationship-management system based on predicted abusive behavior External link
Filling date: 7 Sep 2025 Issue date: 6 Oct 2020
Grant
Utility: Using an integration service to facilitate interactions between software systems External link
Filling date: 7 Sep 2025 Issue date: 21 Jul 2020
Grant
Utility: Automated system for proposing help center articles to be written to facilitate resolving customer-service requests External link
Filling date: 7 Sep 2025 Issue date: 30 Jun 2020
Grant
Utility: Article-suggestion system for automatically resolving customer-service requests External link
Filling date: 7 Sep 2025 Issue date: 3 Mar 2020
Grant
Utility: Facilitating communications between virtual private clouds hosted by different cloud providers External link
Filling date: 7 Sep 2025 Issue date: 15 Oct 2019

Showing 1 to 13 of 13 patents.