Zendesk
Utility Patent Applications

Last updated:

List of all Zendesk patents 16 in total

Status Patent
Application
Utility: WEB WIDGET THAT FACILITATES TELEPHONE CALLS WITH CUSTOMER-SUPPORT AGENTS AND OTHER CUSTOMER-SUPPORT SERVICES External link
Filling date: 7 Sep 2025 Issue date: 4 Aug 2022
Application
Utility: CONSERVING COMPUTER RESOURCES THROUGH QUERY TERMINATION External link
Filling date: 7 Sep 2025 Issue date: 28 Apr 2022
Application
Utility: FACILITATING QUICK EVALUATION OF TRIGGER CONDITIONS FOR BUSINESS RULES THAT MODIFY CUSTOMER SUPPORT TICKETS External link
Filling date: 7 Sep 2025 Issue date: 20 Jan 2022
Application
Utility: PROVIDING FAST TRIGGER MATCHING TO SUPPORT BUSINESS RULES THAT MODIFY CUSTOMER-SUPPORT TICKETS External link
Filling date: 7 Sep 2025 Issue date: 20 Jan 2022
Application
Utility: MAINTAINING STATUS INFORMATION FOR CUSTOMER-SUPPORT AGENTS ACROSS MULTIPLE CHANNELS External link
Filling date: 7 Sep 2025 Issue date: 13 Jan 2022
Application
Utility: HANDING OFF CUSTOMER-SUPPORT CONVERSATIONS BETWEEN A HUMAN AGENT AND A BOT WITHOUT REQUIRING CODE CHANGES External link
Filling date: 7 Sep 2025 Issue date: 30 Dec 2021
Application
Utility: AUTOMATICALLY SUGGESTING MACROS TO HELP AGENTS PROCESS TICKETS IN AN ONLINE CUSTOMER-SUPPORT SYSTEM External link
Filling date: 7 Sep 2025 Issue date: 21 Oct 2021
Application
Utility: ENCODING CONVERSATIONAL STATE AND SEMANTICS IN A DIALOGUE TREE TO FACILITATE AUTOMATED CUSTOMER-SUPPORT CONVERSATIONS External link
Filling date: 7 Sep 2025 Issue date: 16 Sep 2021
Application
Utility: WEB WIDGET THAT FACILITATES TELEPHONE CALLS WITH CUSTOMER-SUPPORT AGENTS AND OTHER CUSTOMER-SUPPORT SERVICES External link
Filling date: 7 Sep 2025 Issue date: 15 Jul 2021
Application
Utility: MAINTAINING TIME-BASED SESSIONS TO FACILITATE DYNAMIC SEGMENTATION OF USERS IN AN ECOMMERCE SYSTEM External link
Filling date: 7 Sep 2025 Issue date: 14 May 2020
Application
Utility: SEGMENTING USERS AND ASSOCIATED EVENTS TO PROVIDE ACTIONABLE INSIGHTS IN AN ECOMMERCE SYSTEM External link
Filling date: 7 Sep 2025 Issue date: 14 May 2020
Application
Utility: SYSTEM AND METHOD FOR CLASSIFYING EVENTS TO FACILITATE STORAGE AND RETRIEVAL IN AN EVENT-DRIVEN COMPUTING SYSTEM External link
Filling date: 7 Sep 2025 Issue date: 14 May 2020
Application
Utility: ASYNCHRONOUSLY PUBLISHING EVENTS TO A MESSAGE BUS IN AN EVENT-DRIVEN COMPUTING SYSTEM External link
Filling date: 7 Sep 2025 Issue date: 7 May 2020
Application
Utility: FACILITATING REQUEST AUTHENTICATION AT A NETWORK EDGE DEVICE External link
Filling date: 7 Sep 2025 Issue date: 30 Jan 2020
Application
Utility: WEB WIDGET THAT FACILITATES TELEPHONE CALLS WITH CUSTOMER-SUPPORT AGENTS AND OTHER CUSTOMER-SUPPORT SERVICES External link
Filling date: 7 Sep 2025 Issue date: 21 Nov 2019
Application
Utility: SEMI-SUPERVISED, DEEP-LEARNING APPROACH FOR REMOVING IRRELEVANT SENTENCES FROM TEXT IN A CUSTOMER-SUPPORT SYSTEM External link
Filling date: 7 Sep 2025 Issue date: 1 Aug 2019

Showing 1 to 16 of 16 patents.